Migrating from Qustodio Professional to Qustodio Family: A Step-by-Step Guide

Are you looking to transition from Qustodio Professional to Qustodio Family? This comprehensive guide will walk you through a simple migration process, ensuring a seamless experience for your organization.

Before we begin, please note that if you have a plan that protects over 25 devices, you'll need to contact our customer success team to book a migration session. For those with 25 devices or fewer, this article will provide the necessary steps to migrate your account to Qustodio Family.

Step 1: Uninstall Qustodio Professional

To start, uninstall Qustodio Professional from all currently protected devices using your Qustodio Professional login credentials. This will ensure a clean slate for your migration to Qustodio Family.

Step 2: Choose the Right Plan

Qustodio Family offers flexible plans that cater to various organization needs. Select the plan that best suits your requirements, ranging from protection for 5 to 25 devices.

Step 3: Cancel Current Billing

Email us to cancel your current Qustodio Professional billing and ensure a smooth transition to Qustodio Family.

Step 4: Login and Configure Your Dashboard

Step 5: Download and Install Qustodio Family

Download and install Qustodio Family on the devices you wish to protect, following the same process as before.

Step 6: Purchase a Qustodio Family License

Purchase a Qustodio Family license that fits your organization's needs. This will grant you access to all the features and benefits of Qustodio Family.

The result of this merger is that Qustodio's professional offering, Qustodio Professional for Schools/Business, will shut down on September 30, 2023. However, we're excited about the opportunities presented by our new partnership with Family Zone Cyber Safety, a global leader in cyber safety solutions for schools.

With this merger, we're committed to protecting every child, wherever they are – at home, school, or anywhere in between. As we continue to work towards this goal, rest assured that your migration from Qustodio Professional to Qustodio Family will be a seamless and efficient process.

By following these simple steps, you'll be well on your way to enjoying the benefits of Qustodio Family, including advanced cyber safety features and exceptional customer support. If you have any questions or concerns during the migration process, don't hesitate to reach out to our team for assistance.

Qustodio family login